Resume

CINDY HOWES

1230 Arch Street PH-E · Philadelphia, Pennsylvania 19107

610-316-3563 · Cindy.Howes@millennialconsultants.com

LEADERSHIP & ORGANIZATIONAL DEVELOPMENT PROFESSIONAL with expertise in Talent Management. Highly adept at boosting productivity through executive coaching, global team development and innovative employee engagement.  Proactive leader with over 20 years of combined experience impacting the growth and expansion of internationally-recognized companies in pharmaceuticals, financial services and utilities.

Leadership Development · Change Management · Assessment / Feedback · Succession Planning

PROFESSIONAL EXPERIENCE

MILLENNIAL CONSULTANTS LLC, Philadelphia, Pennsylvania · 2008-Present

Principal–Executive Coach and Organizational Change Consultant

Inspired organizations and leaders to co-create their emerging futures through transformational change management and effective coaching.

Project Highlights:

  • Spearheaded creation of new integrated alumni organization through effective stakeholder management and involvement, facilitation of large group meeting and follow-up change management recommendations for medical school and graduate programs at PCOM.
  • Applied expertise in personal branding and social networks to executive coaching of all generations. Presented at PHRPS Main Line LAN meeting (May 2009).
  • Created website and blog to foster transformational change and stimulate development of change embracing community. (livelikeamillennial.com)
  • Using cutting-edge organizational change techniques from Theory U, facilitated the creation of an ongoing Community of Practice for the PCOM Organizational Development and Leadership Program.

ASTRAZENECA PHARMACEUTICALS, Wilmington, Delaware · 2006-2008

Global Leadership and Organizational Effectiveness Partner

Directed support and viability actions for U.S. Research and Development sector totaling 3000 employees in multiple regions.  Coordinated with HR Business Partners and Global Colleagues in comprehensive project management and novel initiatives for Product and Clinical Project Teams.

Highlights:

  • Directed the introduction and integration of Leadership Capabilities for entire US employee population, resulting in 100% implementation within rollout period of one quarter.
  • Conceived and implemented updated Executive Coaching program, including coach selection, process improvements, strategic initiative alignment, and results measurement.
  • Ensured success of Management Development program by pinpointing 16 prioritized interventions through in-depth focus groups
  • Saved $5-10 million per team by speeding time to market for Global Drug Development Teams through researching, designing and facilitating Team Effectiveness sessions.

Professional Recognition:

  • Played crucial role in earning 100 Best Places to Work recognition by Fortune Magazine.

CINDY HOWES · Page 2 · Cindy.Howes@millennialconsultants.com

INDEPENDENT CONSULTING PROJECTS, Wynnewood, Pennsylvania · 2004-2006

Organizational development company specializing in business planning and instructional design actions.

Executive Consultant and Coach

Utilized extensive sector expertise in delivering business planning, instruction design and overall effectiveness measures for major clients such as ARAMARK, Penske, MEDRAD, and Johnson & Johnson.

Highlights:

  • Positioned Compliance Division of major medical device company for Sarbanes-Oxley environment by crafting and guiding strategic planning sessions.
  • Boosted senior-level executive performance and promotions through management coaching in executive presence, goal setting, career transition, political savvy and talent management.
  • Forged leadership development model based on recent business research. Also produced best practices reports and company case studies which bolstered the business case for a leadership development program.
  • Crafted instructional design and back-up materials to deliver follow-through, process facilitation, customer service and learning environment.

THE VANGUARD GROUP, Valley Forge, Pennsylvania · 1996-2004

Organization Development Consultant

Supervised team building initiative with trainers conducting customized organization redesign, role clarification, conflict and change management strategies. Crafted needs assessment reports through progress tracking and goal identification.

Highlights:

  • Revamped entire performance management system, project managing stakeholder engagement, training program development and implementation, communication planning and rollout.  Obtained 100% on-time appraisals and significantly improved employee survey results.
  • Boosted $600 billion line division results and rocketing staff productivity through organization restructuring and conflict resolution processes across multiple departments.
  • Created competencies for every level throughout organization, and successfully integrated process with sibling programs.
  • Pioneered employee development initiative, linking career paths with tailored models, online systems, communication materials and focused training.

Professional Recognition:

  • Obtained best-in-class survey results, earning Best HR Department in Delaware Valley 2000 Award.

Vanguard University Instructional Designer

Maintained progress and streamlined processes for multiple Schools of Leadership, Sales and CRM, Six Sigma and Professional Development. Bolstered results through change and time management actions, dedicated assessments and presentations.

EXELON, Philadelphia, Pennsylvania · 1992-1996

Senior Organization Development Specialist

Overhauled IS work processes by leading high-performance work teams, and presented project findings to national OD Network Conference. Conducted needs assessments and applied strategic plans. Guided effective division transformation following redesign through exemplary cross-functional team leadership. Delivered targeted coaching to VP and Directors.

Strategic Assessment Consultant

Conceived and launched Strategic Employee Opinion and Employee Value surveys, boosting operational results.

Senior Management Development Specialist

Led intensive training programs aiding front-line supervisor position transformation, resulting in national change management award.

CINDY HOWES · Page 3 · Cindy.Howes@millennialconsultnants.com

PNC BANK, Philadelphia, Pennsylvania · 1987-1992

Assistant Vice President and Human Resource Development Consultant

  • Co-manager of HR Development department for six months providing services to 7,000 employees.
  • Co-designed, managed and delivered two Senior Leadership Development Programs for the top 80 and 300 managers, respectively.  Handled all aspects of programs from writing the requests for proposals to managing instructors including line managers.
  • Team leader for development of a “Comprehensive Training and Development Program” for 7,000 employees to meet the needs of a competitive environment.
  • Process consultant for several Senior Management Task Forces assigned to explore major organizational issues and recommend change.
  • Employee relations representative resolving all cases including sexual harassment. Trained as successor to manager.

RELATED EXPERIENCE

PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE · 2002-Present

Adjunct Faculty—Graduate Program in Organizational Development and Leadership

Courses: Personal and Professional Development, Ethical Effectiveness, Capstone Project

EDUCATION

Master of Arts in Psychology

Temple University, Philadelphia, Pennsylvania

Bachelor of Arts in Psychology

Bryn Mawr College, Bryn Mawr, Pennsylvania

Licensed Psychologist in the Commonwealth of Pennsylvania

CERTIFICATIONS

Myers-Briggs Type Indicator

Emotional Competency Inventory, Hay Group

Leadership Architect and VOICES, Lominger & Profilor, Personnel Decisions, Inc.

Project Management Essentials, Project Management College

Change Management, ODR

Personal Resilience Questionnaire, Conner Partners

Principles and Practices of Organization Development, Columbia University

Creating and Sustaining High-Performing Teams, (Drexler-Sibett Team Performance Model), NTL

Large Group Methodologies including Dannemiller Tyson and Open Space

PROFESSIONAL ORGANIZATIONS

Philadelphia Whine & Dine Networking Group, Leader, 2009-present

Philadelphia Human Resource Planning Society, Program Committee Co-Chair, 2001-2003;

Program Committee Member, 2003-2005, 2008-present

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